Certificate In Freight Logistics.

Certificate in Freight Logistics is a virtual training designed for trainees in different career fields within the Freight and Logistics sector.

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Diploma In Freight Logistics.

Diploma in Freight Logistics is a virtual training designed for trainees in different career fields within the Freight and Logistics sector.

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Certificate In Freight Logistics.

Certificate in Freight Logistics is a virtual training designed for practitioners in the Customs Clearing and Freight Forwarding sector in EAC.

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Diploma In Freight Logistics.

Diploma in Freight Logistics is a virtual training designed for practitioners in the Customs Clearing and Freight Forwarding sector in EAC.

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Campuses
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Curated Courses
0 %
Skills Growth
0
Regional Partners
  • Not Enrolled
    12 Topics

    Carriage of Goods

    Stephen Otieno
    This unit specifies the competencies required to facilitate carriage of cargo. This involves:
    • Determining the scope of international carriage of goods;
    • Identifying the global traffic systems;
    • Selecting the mode of transport for goods; 
    • Transporting goods using different modes of transport;
    • Determining freight rates; 
    • Handling of special cargo; 
    • Ensuring cargo safety and security.
  • Not Enrolled
    6 Topics

    Classification of Goods

    Stephen Otieno

    This module unit specifies the competencies required to classify goods. This involves:

    • Understanding the scope of the Harmonized System Convention (HSC); 
    • Determining the structure for classification of goods; 
    • Classifying goods based on section notes, chapter notes headings and subheadings; determining appropriate tariff for selected sections goods; 
    • Applying the East African Community (EAC) Common External Tariff (CET); and managing tariff classification disputes.
  • Not Enrolled
    10 Topics

    Customer Care and Communication Skills

    Stephen Otieno
    This unit: 
    • Analyses the competencies required to develop and manage loyal customers through effective customer care and communication. 
    • Addresses various principles, strategies and techniques to create customer relationships including effectively managing different types of customers, attracting, retaining and growing satisfied customers, effective communication skills, managing barriers to communication, developing effective listening skills and interpersonal communication skills.
     
  • Not Enrolled
    7 Topics

    Customs Clearance of Goods

    Stephen Otieno
    This course unit is intended to enable the participants to 
      • The scope of cargo clearance; 
      • Determine prohibited and restricted goods; 
      • Determine general customs declaration conditions; 
      • Apply import and export procedures; 
      • Process goods through customs bonded warehouse; 
      • Identify customs security bonds; 
      • Determine Customs offences and penalties.
  • Not Enrolled
    8 Topics

    Customs Management Information Systems

    Stephen Otieno
    This unit describes the competencies required for effective customs declaration and clearance through the Customs Management System (CMS). It addresses:
      • procedures for customs declaration; 
      • processing a manifest; 
      • processing different entries; 
      • exiting from the Customs area of the system. 
    • This course is intended to enable the participants to explain the Customs reform path; create import declaration form, manifest, import entry for home use of commercial goods, temporary importation entry, warehousing entry, and gate pass. 
    • This training manual focuses on the Customs Management Systems used in Kenya
     
  • Not Enrolled
    10 Topics

    Customs Valuation

    Stephen Otieno
    This unit specifies the competencies required to determine Customs value of imported goods.  It involves: 
      • Application of the principles of customs valuation; 
      • Applying the WTO-ACV Legal texts; 
      • Determining customs value based on the transaction value method, transaction value of identical goods method, transaction value of similar goods method, deductive value method, computed value method and fall back value method; 
      • Confirming the authenticity of the goods value figure using customs documents; and, managing valuation disputes.
     
  • Not Enrolled
    8 Topics

    Digital Literacy

    Stephen Otieno
    This unit describes competencies required to use a computer and other digital devices for the purposes of communication, work performance and management at the workplace. It addresses different computer software and hardware required, data security in an automated environment, using computers to solve tasks, communicate and store information. 
  • Not Enrolled
    11 Topics

    Employability Skills

    Stephen Otieno
    This unit covers competencies required to demonstrate self-management skills. It involves conducting self-management, managing emotions, achieving work life balance, critical safe work habits, managing personal finances, performing at work, planning and organizing self to work and managing office records.
  • Not Enrolled
    12 Topics

    Carriage of Goods

    Stephen Otieno
    This unit specifies the competencies required to facilitate carriage of cargo. This involves:
    • Determining the scope of international carriage of goods;
    • Identifying the global traffic systems;
    • Selecting the mode of transport for goods; 
    • Transporting goods using different modes of transport;
    • Determining freight rates; 
    • Handling of special cargo; 
    • Ensuring cargo safety and security.
  • Not Enrolled
    6 Topics

    Classification of Goods

    Stephen Otieno

    This module unit specifies the competencies required to classify goods. This involves:

    • Understanding the scope of the Harmonized System Convention (HSC); 
    • Determining the structure for classification of goods; 
    • Classifying goods based on section notes, chapter notes headings and subheadings; determining appropriate tariff for selected sections goods; 
    • Applying the East African Community (EAC) Common External Tariff (CET); and managing tariff classification disputes.
  • Not Enrolled
    10 Topics

    Customer Care and Communication Skills

    Stephen Otieno
    This unit: 
    • Analyses the competencies required to develop and manage loyal customers through effective customer care and communication. 
    • Addresses various principles, strategies and techniques to create customer relationships including effectively managing different types of customers, attracting, retaining and growing satisfied customers, effective communication skills, managing barriers to communication, developing effective listening skills and interpersonal communication skills.
     
  • Not Enrolled
    7 Topics

    Customs Clearance of Goods

    Stephen Otieno
    This course unit is intended to enable the participants to 
      • The scope of cargo clearance; 
      • Determine prohibited and restricted goods; 
      • Determine general customs declaration conditions; 
      • Apply import and export procedures; 
      • Process goods through customs bonded warehouse; 
      • Identify customs security bonds; 
      • Determine Customs offences and penalties.
  • Not Enrolled
    8 Topics

    Customs Management Information Systems

    Stephen Otieno
    This unit describes the competencies required for effective customs declaration and clearance through the Customs Management System (CMS). It addresses:
      • procedures for customs declaration; 
      • processing a manifest; 
      • processing different entries; 
      • exiting from the Customs area of the system. 
    • This course is intended to enable the participants to explain the Customs reform path; create import declaration form, manifest, import entry for home use of commercial goods, temporary importation entry, warehousing entry, and gate pass. 
    • This training manual focuses on the Customs Management Systems used in Kenya
     
  • Not Enrolled
    10 Topics

    Customs Valuation

    Stephen Otieno
    This unit specifies the competencies required to determine Customs value of imported goods.  It involves: 
      • Application of the principles of customs valuation; 
      • Applying the WTO-ACV Legal texts; 
      • Determining customs value based on the transaction value method, transaction value of identical goods method, transaction value of similar goods method, deductive value method, computed value method and fall back value method; 
      • Confirming the authenticity of the goods value figure using customs documents; and, managing valuation disputes.
     
  • Not Enrolled
    8 Topics

    Digital Literacy

    Stephen Otieno
    This unit describes competencies required to use a computer and other digital devices for the purposes of communication, work performance and management at the workplace. It addresses different computer software and hardware required, data security in an automated environment, using computers to solve tasks, communicate and store information. 
  • Not Enrolled
    11 Topics

    Employability Skills

    Stephen Otieno
    This unit covers competencies required to demonstrate self-management skills. It involves conducting self-management, managing emotions, achieving work life balance, critical safe work habits, managing personal finances, performing at work, planning and organizing self to work and managing office records.
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Virtual Training

Why FORCE?

FEAFFA Online Resource Centre (FORCE), is a robust E-Learning platform that brings together professionals in the Customs and Freight Forwarding industry for a comprehensive Certificate and Diploma program.

Virtual COURSES

Our Certificate and Diploma Courses are professionally designed to enable you to fulfill your potential in the Freight Logistics sector. We understand what the sector requires and what freight logistics professional practitioners need to know, do and deliver to succeed in their careers.

Our training programs are jointly implemented by the East Africa Revenue Authorities (EARAs) and the national freight forwarding associations affiliated with FEAFFA.

  • Digital Certificate

    Network and Share Ideas With Your Peers Through Our Social Media Module.

  • Virtual Campuses

    Initiate Discussion Forums, Send Messages, Share Documents and Chat Directly On the Platform within your regional campus.

  • Collaboration & Networking

    Network and Share Ideas With Your Peers Through Our Social Media Module.

Introducing CPD Program

FEAFFA has also introduced the Continuing Professional Development (CPD) program which aims at keeping  practitioners abreast with emerging trends in the industry.

Under the program, the practitioners will be equipped with requisite competencies that are key in addressing the existing large skills gap which results in inefficiencies and poor quality of logistics service delivery and thus contributing to the high cost of doing business in the region. The program targets the transport and freight logistics industry in East Africa including the Customs clearing agents, Freight Forwarders, Warehouse Operators & Transporters in the EAC region.

  • The e-Learning Portal is brought to you by FEAFFA, with support from TradeMark East Africa (TMEA). The course contents are the sole responsibility of FEAFFA and do not necessarily reflect the views of development partners or Governments.

Our PARTNERS

TradeMark East Africa (TMEA))
East Africa Community (EAC)
The Hub
Kenya Revenue Authority (KRA)
Uganda Revenue Authority (URA)
Tanzania Revenue Authority (TRA)
Rwanda Revenue Authority (RRA)
Office Burundaise des Recettes
This e-Learning portal was enhanced with support from TradeMark East Africa (TMEA)

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