This unit specifies the competencies required to facilitate carriage of cargo. This involves:

• Determining the scope of international carriage of goods;
• Identifying the global traffic systems;
• Selecting the mode of transport for goods; 
• Transporting goods using different modes of transport;
• Determining freight rates; 
• Handling of special cargo; 
• Ensuring cargo safety and security.

This module unit specifies the competencies required to classify goods. This involves:

• Understanding the scope of the Harmonized System Convention (HSC); 
• Determining the structure for classification of goods; 
• Classifying goods based on section notes, chapter notes headings and subheadings; determining appropriate tariff for selected sections goods; 
• Applying the East African Community (EAC) Common External Tariff (CET); and managing tariff classification disputes.

This unit: 

• Analyses the competencies required to develop and manage loyal customers through effective customer care and communication. 
• Addresses various principles, strategies and techniques to create customer relationships including effectively managing different types of customers, attracting, retaining and growing satisfied customers, effective communication skills, managing barriers to communication, developing effective listening skills and interpersonal communication skills.

 

This course unit is intended to enable the participants to 

• • The scope of cargo clearance; 
  • Determine prohibited and restricted goods; 
  • Determine general customs declaration conditions; 
  • Apply import and export procedures; 
  • Process goods through customs bonded warehouse; 
  • Identify customs security bonds; 
  • Determine Customs offences and penalties.

This unit describes the competencies required for effective customs declaration and clearance through the Customs Management System (CMS). It addresses:

• • procedures for customs declaration; 
  • processing a manifest; 
  • processing different entries; 
  • exiting from the Customs area of the system. 
• This course is intended to enable the participants to explain the Customs reform path; create import declaration form, manifest, import entry for home use of commercial goods, temporary importation entry, warehousing entry, and gate pass. 
• This training manual focuses on the Customs Management Systems used in Kenya

 

This unit specifies the competencies required to determine Customs value of imported goods.  It involves: 

• • Application of the principles of customs valuation; 
  • Applying the WTO-ACV Legal texts; 
  • Determining customs value based on the transaction value method, transaction value of identical goods method, transaction value of similar goods method, deductive value method, computed value method and fall back value method; 
  • Confirming the authenticity of the goods value figure using customs documents; and, managing valuation disputes.

 

This unit describes competencies required to use a computer and other digital devices for the purposes of communication, work performance and management at the workplace. It addresses different computer software and hardware required, data security in an automated environment, using computers to solve tasks, communicate and store information. 

This unit covers competencies required to demonstrate self-management skills. It involves conducting self-management, managing emotions, achieving work life balance, critical safe work habits, managing personal finances, performing at work, planning and organizing self to work and managing office records.

This unit describes competencies required to effectively use English in day-today interaction and in the conduct of business. In specific, the unit discusses English skills required in listening and speaking, grammar reading and writing.

This unit covers competencies required to manage ethics, integrity and corporate governance in a freight logistics business. It involves:

• • Complying with laws and regulation regarding ethics and integrity; 
  • Implementing a culture of ethics in the organization; detecting corruption practices in an organization;
  • Detecting and reporting commercial fraud and tax evasion; and
  • Identifying ethical and integrity issues in the logistics sector.

This unit specifies the competencies required to carry out Freight Forwarding. It involves: 

• Performing duties of a Freight forwarder
• Performing under different work environments, 
• Complying to Standard trading terms and conditions
• Using relevant documents in clearing and forwarding process
• Handling goods using relevant modes of transport
• Advising client on appropriate containers and relevant charges and selecting appropriate incoterms.

This unit covers the competencies required to perform numerical functions. The person who is competent in this unit shall be able to: 

• Calculate with whole numbers and familiar fractions, decimals and percentages for work; 
• Estimate, measure, and calculate with routine metric measurements for work; 
• Use routine maps and plans for work; Interpret, draw and construct 2D and 3D shapes for work; 
• Interpret routine tables, graphs and charts for work; 
• Collect data and construct routine tables and graphs for work; and
• Use basic functions of calculator.

This unit describes the competencies required to manage workplace environment, safety and health. The unit addresses occupational health and safety, environmental legislations and conventions, workplace hazards, personal protective equipment and managing fire and accidents in the workplace.

Unit Description

• This unit specifies the competencies required to process cargo through different types of ports. 
• It involves:
  • Classifying ports
  • Determining appropriate port infrastructure and superstructures to handle different types of cargo
  • Clearing cargo through different types of ports
  • Determining relevant port charges and identifying roles of different parties in the port clearance process.

 

This unit specifies the competencies required to provide warehousing services. This involves: 

• Determining type of warehouse; 
• Receiving and Put-Away of goods; 
• Storing of goods; 
• Packaging and repackaging goods; 
• Dispatching goods; 
• Processing goods returned in a warehouse; 
• Select material handling equipment.

This unit specifies the competencies required to provide warehousing services. This involves:

• Selecting warehouse design and layout; 
• Allocating warehouse space; 
• Processing customs warehoused goods; 
• Carrying out inventory management; 
• Managing special goods in the warehouse; 
• Observing environmental, health, safety and security guidelines;
• Delivering exceptional customer service.