Courses

  • 12 Topics

    Carriage of Goods

    <span style="font-weight: 400;">This unit specifies the competencies required to facilitate carriage of cargo. </span><span style="font-weight: 400;">This involves:</span> <ul> <li><span style="font-weight: 400;">Determining the scope of international carriage of goods;</span></li> <li><span style="font-weight: 400;">Identifying the global traffic systems;</span></li> <li><span style="font-weight: 400;">Selecting the mode of transport for goods; </span></li> <li><span style="font-weight: 400;">Transporting goods using different modes of transport;</span></li> <li><span style="font-weight: 400;">Determining freight rates; </span></li> <li><span style="font-weight: 400;">Handling of special cargo; </span></li> <li><span style="font-weight: 400;">Ensuring cargo safety and security.</span></li> </ul>
  • 6 Topics

    Classification of Goods

    <p><span style="font-weight: 400;">This module unit specifies the competencies required to classify goods. This involves:</span></p> <ul> <li><span style="font-weight: 400;">Understanding the scope of the Harmonized System Convention (HSC); </span></li> <li><span style="font-weight: 400;">Determining the structure for classification of goods; </span></li> <li><span style="font-weight: 400;">Classifying goods based on section notes, chapter notes headings and subheadings; determining appropriate tariff for selected sections goods; </span></li> <li><span style="font-weight: 400;">Applying the East African Community (EAC) Common External Tariff (CET); and managing tariff classification disputes.</span></li> </ul>
  • 10 Topics

    Customer Care and Communication Skills

    <span style="font-weight: 400;">This unit: </span> <ul> <li><span style="font-weight: 400;">Analyses the competencies required to develop and manage loyal customers through effective customer care and communication. </span></li> <li><span style="font-weight: 400;">Addresses various principles, strategies and techniques to create customer relationships including effectively managing different types of customers, attracting, retaining and growing satisfied customers, effective communication skills, managing barriers to communication, developing effective listening skills and interpersonal communication skills.</span></li> </ul>  
  • 7 Topics

    Customs Clearance of Goods

    <span style="font-weight: 400;">This course unit is intended to enable the participants to </span> <ul> <li style="list-style-type: none;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">The scope of cargo clearance; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Determine prohibited and restricted goods; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Determine general customs declaration conditions; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Apply import and export procedures; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Process goods through customs bonded warehouse; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Identify customs security bonds; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Determine Customs offences and penalties.</span></li> </ul> </li> </ul>
  • 8 Topics

    Customs Management Information Systems

    <span style="font-weight: 400;">This unit describes the competencies required for effective customs declaration and clearance through the Customs Management System (CMS). It addresses:</span> <ul> <li style="list-style-type: none;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">procedures for customs declaration; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">processing a manifest; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">processing different entries; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">exiting from the Customs area of the system. </span></li> </ul> </li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">This course is intended to enable the participants to explain the Customs reform path; create import declaration form, manifest, import entry for home use of commercial goods, temporary importation entry, warehousing entry, and gate pass. </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">This training manual focuses on the Customs Management Systems used in Kenya</span></li> </ul>  
  • 10 Topics

    Customs Valuation

    <span style="font-weight: 400;">This unit specifies the competencies required to determine Customs value of imported goods. </span> <span style="font-weight: 400;">It involves: </span> <ul> <li style="list-style-type: none;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Application of the principles of customs valuation; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Applying the WTO-ACV Legal texts; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Determining customs value based on the transaction value method, transaction value of identical goods method, transaction value of similar goods method, deductive value method, computed value method and fall back value method; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Confirming the authenticity of the goods value figure using customs documents; and, managing valuation disputes.</span></li> </ul> </li> </ul>  
  • 8 Topics

    Digital Literacy

    <span style="font-weight: 400;">This unit describes competencies required to use a computer and other digital devices for the purposes of communication, work performance and management at the workplace. It addresses different computer software and hardware required, data security in an automated environment, using computers to solve tasks, communicate and store information. </span>
  • 11 Topics

    Employability Skills

    <span style="font-weight: 400;">This unit covers competencies required to demonstrate self-management skills. It involves conducting self-management, managing emotions, achieving work life balance, critical safe work habits, managing personal finances, performing at work, planning and organizing self to work and managing office records.</span>
  • 4 Topics

    English Literacy

    <span style="font-weight: 400;">This unit describes competencies required to effectively use English in day-today interaction and in the conduct of business. In specific, the unit discusses English skills required in listening and speaking, grammar reading and writing.</span>
  • 5 Topics

    Ethics and Integrity

    <p><span style="font-weight: 400;">This unit covers competencies required to manage ethics, integrity and corporate governance in a freight logistics business. </span><span style="font-weight: 400;">It involves:</span></p> <ul> <li style="list-style-type: none;"> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Complying with laws and regulation regarding ethics and integrity; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Implementing a culture of ethics in the organization; detecting corruption practices in an organization;</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Detecting and reporting commercial fraud and tax evasion; and</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Identifying ethical and integrity issues in the logistics sector.</span></li> </ul> </li> </ul>
  • 8 Topics

    Freight Forwarding Operations

    <span style="font-weight: 400;">This unit specifies the competencies required to carry out Freight Forwarding. </span><span style="font-weight: 400;">It involves: </span> <ul> <li><span style="font-weight: 400;">Performing duties of a Freight forwarder</span></li> <li><span style="font-weight: 400;">Performing under different work environments, </span></li> <li><span style="font-weight: 400;">Complying to Standard trading terms and conditions</span></li> <li><span style="font-weight: 400;">Using relevant documents in clearing and forwarding process</span></li> <li><span style="font-weight: 400;">Handling goods using relevant modes of transport</span></li> <li><span style="font-weight: 400;">Advising client on appropriate containers and relevant charges and selecting appropriate incoterms.</span></li> </ul>
  • 7 Topics

    Numeracy Skills

    <span style="font-weight: 400;">This unit covers the competencies required to perform numerical functions. The person who is competent in this unit shall be able to: </span> <ul> <li><span style="font-weight: 400;">Calculate with whole numbers and familiar fractions, decimals and percentages for work; </span></li> <li><span style="font-weight: 400;">Estimate, measure, and calculate with routine metric measurements for work; </span></li> <li><span style="font-weight: 400;">Use routine maps and plans for work; Interpret, draw and construct 2D and 3D shapes for work; </span></li> <li><span style="font-weight: 400;">Interpret routine tables, graphs and charts for work; </span></li> <li><span style="font-weight: 400;">Collect data and construct routine tables and graphs for work; and</span></li> <li><span style="font-weight: 400;">Use basic functions of calculator.</span></li> </ul>
  • 7 Topics

    Occupational Safety, Health and Environmental Practices

    This unit describes the competencies required to manage workplace environment, safety and health. The unit addresses occupational health and safety, environmental legislations and conventions, workplace hazards, personal protective equipment and managing fire and accidents in the workplace.
  • 5 Topics

    Port Operations

    <strong>Unit Description</strong> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">This unit specifies the competencies required to process cargo through different types of ports. </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">It involves:</span> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Classifying ports</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Determining appropriate port infrastructure and superstructures to handle different types of cargo</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Clearing cargo through different types of ports</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Determining relevant port charges and identifying roles of different parties in the port clearance process.</span></li> </ul> </li> </ul>  
  • 6 Topics

    Rules of Origin

    <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">This unit specifies the competencies required to determine origin of goods. </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">It involves:</span> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Identifying the criteria/methods of determining origin of goods;</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Identifying the preferential and non-preferential rules; </span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">Applying the EAC, COMESA, SADC and EU Rules of Origin;</span></li> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">And identifying disputes in origin of goods.</span></li> </ul> </li> </ul>
  • 8 Topics

    Warehousing Operations

    <span style="font-weight: 400;">This unit specifies the competencies required to provide warehousing services. </span><span style="font-weight: 400;">This involves: </span> <ul> <li><span style="font-weight: 400;">Determining type of warehouse; </span></li> <li><span style="font-weight: 400;">Receiving and Put-Away of goods; </span></li> <li><span style="font-weight: 400;">Storing of goods; </span></li> <li><span style="font-weight: 400;">Packaging and repackaging goods; </span></li> <li><span style="font-weight: 400;">Dispatching goods; </span></li> <li><span style="font-weight: 400;">Processing goods returned in a warehouse; </span></li> <li><span style="font-weight: 400;">Select material handling equipment.</span></li> </ul>
  • 6 Topics

    Warehousing Storage

    <span style="font-weight: 400;">This unit specifies the competencies required to provide warehousing services. </span><span style="font-weight: 400;">This involves:</span> <ul> <li><span style="font-weight: 400;">Selecting warehouse design and layout; </span></li> <li><span style="font-weight: 400;">Allocating warehouse space; </span></li> <li><span style="font-weight: 400;">Processing customs warehoused goods; </span></li> <li><span style="font-weight: 400;">Carrying out inventory management; </span></li> <li><span style="font-weight: 400;">Managing special goods in the warehouse; </span></li> <li><span style="font-weight: 400;">Observing environmental, health, safety and security guidelines;</span></li> <li><span style="font-weight: 400;">Delivering exceptional customer service.</span></li> </ul>